Job Responsibilities
Manage overall food and beverage operations in the restaurant/hotel
Ensure high standards of food quality and customer service
Recruit, train, and supervise staff (servers, chefs, stewards)
Monitor daily sales, revenue, and performance
Handle customer feedback and resolve complaints professionally
Plan menus and set pricing strategies
Manage inventory, stock levels, and purchasing
Coordinate with vendors and suppliers
Ensure compliance with hygiene and safety standards
Prepare budgets and control operational costs
Key Skills
Strong leadership and team management skills
Excellent communication and customer service skills
Problem-solving and decision-making ability
Knowledge of food safety regulations
Good time management and multitasking skills
Qualifications
Degree or diploma in Hospitality / Hotel Management
2–5+ years of experience in the F&B industry
Work Environment
Hotels, restaurants, resorts, and cafes
Shift-based work, including weekends and holidays