Event Manager

We are seeking a highly skilled and experienced Client Servicing & Business Development Professional to join our Events Management team. The ideal candidate will have a strong background in client servicing within the MICE/events industry, exceptional communication skills, and a proven ability to build lasting client relationships while driving business growth.

This role requires a strategic thinker who can manage end-to-end client interactions, identify new opportunities, and ensure flawless event execution.

Key Responsibilities

Client Servicing

• Develop and implement effective client servicing strategies to ensure high levels of customer satisfaction.

• Build, manage, and maintain strong, long-term client relationships.

• Understand client objectives and provide tailored event and marketing solutions.

• Act as the primary point of contact for clients throughout the project lifecycle.

• Ensure prompt responses to client queries and resolve issues professionally.

Event Management

• Plan, manage, and coordinate events, conferences, meetings, and MICE projects.

• Ensure seamless execution from concept to completion, including post-event follow-ups.

• Collaborate with Design, Production, and Operations teams to deliver exceptional experiences.

• Manage vendor and artist bookings as required.

• Monitor budgets and manage costs to ensure project profitability.

Business Development

• Identify new business opportunities and grow existing accounts.

• Develop and present compelling proposals, presentations, and pitch decks.

• Innovate and implement strategies to improve client retention and service delivery.

• Support the creation of marketing strategies to enhance brand positioning.

• Collaborate with internal teams to brainstorm ideas and create winning concepts.

Required Candidate Profile

• 4–9 years of relevant experience in client servicing, account management, or business development within the events or MICE industry.

• Strong knowledge of corporate events, conferences, exhibitions, and experiential marketing.

• Excellent communication, presentation, and interpersonal skills.

• Proven track record in client relationship management and retention.

• Ability to create impactful presentations (PPT) and proposals.

• Strong organizational and multitasking abilities.

• Commercial acumen with experience managing budgets and profitability.

• It is a Full Time Event Management job for candidates with 6 months - 5 years of experience.