The candidate should have good geographical knowledge of India and Southeast Asian countries.
Prepare and send emails and travel content on social media.
The candidate must be between 22 and 35 years old, except for students.
We don't recruit any students.
The key responsibilities of an office assistant/coordinator in a travel agency:
- Administrative Support: Answering phones, managing emails, and handling correspondence for travel consultants and the management team.
- Travel Arrangements: Assisting with travel bookings, including flights, hotels, tours, and transportation arrangements.
- Documentation: Preparing and processing travel documents, itineraries, and invoices accurately and efficiently.
- Client Service: Maintaining client files and records, ensuring all information is up-to-date and organised, and providing excellent customer service.
- Office Management: Assisting with office tasks, such as ordering supplies, maintaining office equipment, and organising files.
- Marketing Support: Assisting with marketing initiatives, including social media updates, website maintenance, and promotional activities. Travelling with the CEO on short notice, if required in the future, for sales promotion or attending conferences and events. We believe that experiencing destinations firsthand helps in better understanding customer expectations. Travelling also boosts practical knowledge about routes, accommodations, and local attractions, which improves the quality of service offered to clients.
Some other important tasks include
- Itinerary Planning: Creating and managing travel itineraries for clients.
- Travel Documentation: Assisting with travel visas, passports, and other travel documents.
- Customer Inquiries: Handling customer inquiries and providing travel-related information.
- Logistics Coordination: Coordinating logistics for business trips and events.
Responsibilities:
• Manage customer queries
• Sell holiday packages
• Prepare itineraries
• Communicate effectively with clients
• Provide exceptional customer service
• Make posters and flyers for online promotions
Prepare and send emails and travel content on social media.