Job Title: Guest Service Associate (Female)
Location: kopa mall, koregaon park, pune
Qualification:
Bachelor's Degree or Diploma in Hospitality
Freshers and experienced candidates are welcome
Job Type: Full-time
Shift:
Rotational shifts
9-hour duty
1 weekly off (weekday)
Weekends and public holidays are working days
Key Responsibilities:
Welcome and assist guests with a professional attitude
Handle VIP and high-profile guests
Coordinate events and guest activities
Ensure excellent customer service and guest satisfaction
Assist in game operations and guest engagement
Support day-to-day guest operations
Promote activities and services when required
Required Skills:
Good communication and interpersonal skills
Basic knowledge of MS Office (Excel, Word)
Customer service orientation
Positive attitude and team player
Ability to handle pressure and solve problems
Salary & Benefits:
Attractive salary + Incentives
24 days paid leave (after probation)
Mediclaim
Earned Wage Access
Learning & Development opportunities
Child & Self-Education Benefits
Mental Health & Wellness Programs
Long Service Rewards & Recognition
National & International Exposure
Double wages on Public Holidays
Note:
Professional grooming and uniform are mandatory.
Candidates with hospitality, aviation, hotel, retail, front office, or customer service experience will be preferred.