Senior Executive / Executive – Client Servicing
Experience- 3-5 years
Assist in generating new business and making presentations
Responsible for Client Servicing and Maintaining and forming strategic relationship with client for repeat business and retaining 99% of clients
Identify, innovate and execute business ideas to improve service delivery and improve client retention ratio of the company
Searching artist, location options, motivational speakers, team buildings, theme setups and games. – keep adding new in database and update the current database.
Coordinating with the internal departments like Business Development team, Creative team and Operations team pre event, during and post events for best options & costing
Being on site during events to ensure smooth flow of the event
Over viewing costing received from the operations team to ensure that budgets are adhered to.
Getting events checklist from operation team following it up
Managing events / activities end to end
Post event deliverables viz: sending videos and photos to client on the event / activity
Seek client feedback and work upon the fall-outs
See to it that expenses about an event / activity are cleared by operations team within 15 days of completion of the same.
Making Pre and Post event P and L of the event and submit the same to the management and accounts department
Following up for payments and receive payment in 45 days cycle for date of events or promotion is over. (try for event / activity advance)
See to it that expenses about an event / activity are cleared by operations team within 15 days of completion of the same so that the PO is closed with post P and L inputs.