E commerce Executive

Key Responsibilities

1. Catalog & Listing Management

• Create, update, and optimize product listings with accurate titles, descriptions, and high-quality imagery.

• Ensure SEO best practices are applied to product keywords to improve organic search rankings.

• Manage "A+ Content" or "Enhanced Brand Content" where applicable.

2. Order & Logistics Coordination

• Monitor incoming orders across all platforms and ensure they are processed for shipping within the TAT (Turnaround Time).

• Coordinate with courier partners and warehouse teams to track dispatches and resolve delivery exceptions.

3. Inventory & Pricing

• Maintain real-time inventory synchronization across multiple sales channels to prevent overselling.

• Update pricing, discounts, and promotional coupons as per the marketing calendar.

4. Performance Tracking & Reporting

• Generate daily and weekly sales reports using MS Excel (VLOOKUP, Pivot Tables).

• Monitor key metrics such as Return to Origin (RTO) rates, seller ratings, and customer feedback.

5. Customer Experience

• Address customer queries and reviews promptly to maintain high seller performance scores.

• Manage the end-to-end return and refund process.

• It is a Full Time Event Management job for candidates with 6 months - 6+ years Experience.