Department: Service
Location: Bangalore (Manyata Tech Park & Whitefield)
Reporting To: Service Head
Qualification:
Minimum ITI – Electrical (Diploma in Electrical/Electronics preferred)
Local candidate with fluency in the local language
Note: Bike and valid driving license required
Experience:
Fresher to 2 years relevant experience
Experience with tea/coffee vending machines preferred
Other Requirements:
Must have a bike with a valid driving license (fieldwork required)
Strong local area knowledge and network
Compensation:
CTC: ₹25,000–30,000/month
Travel Allowance (TA): ₹3,000/month
Roles & Responsibilities:
Troubleshoot tea/coffee machines, attend customer calls, rectify faults, and ensure machines are operational.
Perform servicing, cleaning, preventive maintenance; verify daily operator reports; maintain monthly service schedules.
Maintain excellent customer relations and address concerns promptly.
Supervise and coordinate with customers, admin, CREs, and senior engineers; manage stock and consumption reports.
Train operators on machine handling, cleaning, service, behavior, communication, and safety.
Assist in machine demonstrations and installations.
Maintain documentation of spare stock, consumption, and calculations.
Prepare daily/weekly/monthly work reports as required