Service engineer

Key Responsibilities

Process and Review:

· To close service tickets as per the stipulated turnaround time.

· To help service sales team by generating service leads.

· To communicate properly with customer and should be presentable in front of the customer.

· To take care of installations of systems.

· To oversee the installation and commissioning of energy systems, including KVH optimization system, renewable energy systems (e.g., wind turbines, solar panels), and related infrastructure.

· To ensure that systems are installed according to specifications and industry standards.

· To perform scheduled and unscheduled maintenance on energy systems to ensure optimal performance and reliability.

· To diagnose and repair faults in mechanical, electrical, and electronic systems.

· To replace or upgrade components as needed to extend the life of the equipment.

· To provide on-site and remote troubleshooting support to identify and resolve issues with energy systems.

· To rectify issues related to systems and co-ordinate with service sales team.

· To maintain detailed records of service visits, including maintenance performed, parts replaced, and issues resolved.

Engagement, Rewards

· To maintain healthy, motivating & synergetic environment in the organization.

· To participate in employee engagement activities like conducting themes, spot recognition, grievance handling and rewards based on monthly performance.

Behavioural aspect

· To work in team, share best practices with each other, support other team members.

· To maintain positive attitude and enthusiasm.

· To focus on skills-development.

· To contribute to improvements in the workplace.

· To maintain utmost confidentiality and integrity towards the organization.

· To ensure care while using resources provided by the organization like laptops, pen- drives, etc.

Behavioural Competencies

· Communication skills

· Time management

· Attention to detail

· Conflict management

· Problem solving skills

· Interpersonal skills

· Flexibility

· Presentation skills

Preferred Skills:

· Strong technical knowledge of energy systems, including electrical and mechanical components.

· Proficiency in diagnostic tools, software, and equipment used in energy system maintenance.

· Knowledge of installation and commissioning of systems.

· Should work independently

Expected Qualification for This Position

· BE – Electrical

· Diploma – Electrical

· ITI

Required Experience

· BE – Electrical – 0 to 1 years

· Diploma – Electrical – 0 to 2 years

· ITI – 0 to 3 years

• It is a Full Time Electrician job for candidates with 6 months - 5 years of experience.