Service Automation Engineer

Job Description – Service & Automation Engineer

We are looking for a Service Automation Engineer to join our team and handle installation, servicing, troubleshooting, and customer support for electronic weighbridges and related automation systems. The ideal candidate should have basic electrical/mechanical knowledge, a hands-on approach to problem-solving, and be willing to travel to customer sites.

Key Responsibilities

• Install, commission, service, and maintain electronic weighbridges at customer sites.

• Conduct regular site visits, maintenance, inspection, and servicing as required.

• Diagnose and troubleshoot electrical and mechanical issues in weighbridge systems.

• Perform fault finding, repair, calibration, and maintenance of electronic weighbridge equipment.

• Provide on-site and online software support to customers.

• Install, configure, and troubleshoot automation systems.

• Install and service boom barriers and RFID card readers.

• Integrate weighbridge automation with existing control and enterprise systems (e.g., PLC, SCADA, ERP).

• Provide prompt and professional customer support and field service.

• Coordinate with customers to understand service requirements and resolve technical issues efficiently.

• Maintain a cordial and professional relationship with customers.

• Prepare service reports and maintain records of site visits, repairs, and maintenance activities.

• Follow company safety procedures and ensure quality standards are maintained during service work.

Requirements

• Basic knowledge of electrical and mechanical systems.

• Basic troubleshooting and problem-solving skills.

• Willingness to travel extensively for field service and customer visits.

• Good communication and interpersonal skills.

• Hardworking, responsible, and customer-oriented attitude.

• Ability to work independently as well as part of a team.

• Freshers and experienced candidates can apply.

Preferred Skills

• Diploma/ITI/Degree in Electrical, Electronics, Mechanical, Instrumentation, or a related field.

• Experience with electronic weighbridges, automation, RFID systems, or boom barriers will be an added advantage.

• Basic computer and software troubleshooting knowledge.

• It is a Full Time Electrician job for candidates with 0 - 6 months of experience.