Multi-Skilled Technician ( MST)

Job Description – Multi-Skilled Technician (Hotel Facility Management)

Position: Multi-Skilled Technician
Industry: Hotel / Hospitality – Facility Management
Location: As per hotel requirement
Experience: 2–5 years (preferred)

Key Responsibilities:

• Carry out day-to-day maintenance of hotel engineering services ensuring uninterrupted guest comfort.

• Handle electrical, plumbing, HVAC, and basic civil maintenance works within guest rooms, public areas, and back-of-house.

• Attend guest complaints and breakdown calls promptly and resolve issues within defined TAT.

• Perform preventive maintenance as per hotel schedules and SOPs.

• Maintain and operate AHUs, FCUs, split ACs, exhaust systems, pumps, lighting, and power systems.

• Support operation and basic maintenance of DG sets, UPS, and water systems.

• Ensure compliance with hotel safety standards, SOPs, and statutory regulations.

• Assist in minor installations, retrofit works, and room readiness activities.

• Coordinate with supervisors, engineers, and vendors for major maintenance jobs.

• Maintain logbooks, checklists, and service records.

• Ensure proper housekeeping of engineering areas and tool rooms.

Technical Skills Required:

• Good working knowledge of hotel electrical systems (lighting, sockets, DBs, room controls).

• Knowledge of HVAC systems used in hotels.

• Understanding of plumbing fixtures, pumps, and pipelines.

• Basic civil maintenance skills (tile fixing, minor carpentry, patch repairs).

• Ability to use tools safely in guest-occupied areas.

Qualifications:

• ITI / Diploma in Electrical / Mechanical / HVAC / Fitter or related trade.

• Hotel engineering or hospitality experience preferred.

Behavioral & Service Skills:

• Guest-focused attitude with polite communication skills.

• Willingness to work in rotational shifts and emergencies.

• Presentable, disciplined, and safety-conscious.

• Ability to work independently and as part of a team.

Preferred Experience:

• Experience in hotels, resorts, serviced apartments, or hospitality facilities.

• Exposure to guest room maintenance and public area operations.

• It is a Full Time Electrician job for candidates with 1 - 4 years of experience.