Multi-Skilled Technician ( MST)

JOB DESCRIPTION – MST

Position: MST
Department: Operations / Technical
Location: As per company/site requirement
Reporting To: Facility Manager / Site Manager / Operations Manager
Employment Type: Full-Time

1. Job Purpose

The MST will be responsible for supervising and coordinating day-to-day maintenance activities at the assigned site, ensuring proper functioning of equipment, timely completion of maintenance work, and adherence to safety and client requirements.

2. Key Responsibilities

• Supervise and coordinate daily maintenance activities at the assigned site.

• Attend and resolve electrical, plumbing, civil, HVAC and other maintenance-related complaints as per site requirements.

• Conduct regular inspection of equipment, machinery, electrical panels, pumps, DG, HVAC systems and other facility assets.

• Ensure preventive maintenance is carried out as per the approved schedule.

• Attend breakdown/emergency maintenance complaints promptly.

• Allocate work to technicians and monitor their performance.

• Ensure proper utilization and availability of tools, equipment and maintenance materials.

• Maintain daily maintenance records, complaint registers and preventive maintenance checklists.

• Coordinate with the Facility Manager, client representatives and other departments regarding maintenance requirements.

• Ensure all maintenance activities are completed within the required timeline.

• Monitor contractor/vendor work and ensure quality of services.

• Maintain minimum stock of essential spare parts and consumables.

• Report major breakdowns, safety issues and maintenance requirements to the reporting manager immediately.

• Ensure compliance with company SOPs, client requirements and safety procedures.

• Ensure proper use of PPE and safe working practices by the maintenance team.

• Support emergency response activities whenever required.

• Maintain good housekeeping in technical/maintenance areas.

• Perform any other maintenance-related duties assigned by the management.

3. Required Qualification

• ITI / Diploma in Electrical, Mechanical, HVAC, Civil or relevant technical trade.

• Relevant technical certification will be an added advantage.

4. Experience

• 2–5 years of relevant experience in facility management, building maintenance, commercial/industrial sites or similar environments.

• Experience in handling technicians and day-to-day maintenance operations will be preferred.

5. Technical Skills

• Basic knowledge of electrical, mechanical, plumbing and civil maintenance.

• Knowledge of preventive and breakdown maintenance.

• Ability to identify and troubleshoot common technical problems.

• Basic knowledge of maintenance tools and equipment.

• Basic computer knowledge for preparing reports and maintaining records.

• Knowledge of safety procedures and PPE requirements.

6. Behavioural Competencies

• Good supervisory and leadership skills.

• Good communication and coordination skills.

• Problem-solving ability.

• Responsible and disciplined approach.

• Ability to work under pressure and handle emergency situations.

• Good relationship management with clients and employees.

• Willingness to work in shifts, if required.

7. Key Performance Indicators (KPIs)

• Timely resolution of maintenance complaints.

• Preventive maintenance completion as per schedule.

• Reduction in equipment breakdowns.

• Quality and timely completion of maintenance work.

• Proper maintenance of records and reports.

• Compliance with safety and client requirements.

• Effective supervision and utilization of technical manpower.

• Client satisfaction and minimum maintenance-related complaints.

8. Working Conditions

• Full-time site-based position.

• Shift duty may be applicable depending on site requirements.

• Candidate must be willing to attend emergency/breakdown calls when required.

• Compliance with company uniform, ID card, safety and site discipline requirements is mandatory.

• It is a Full Time Electrician job for candidates with 1 - 3 years of experience.