Key Responsibilities
Pick up and deliver items to customers as per the assigned route and schedule.
Verify the accuracy of orders before delivery.
Ensure packages are handled with care and delivered safely.
Collect payments when required (COD deliveries).
Maintain communication with dispatch staff and update delivery status in real time.
Follow traffic rules and safety procedures at all times.
Keep delivery vehicle (bike/scooter) clean and in good condition, if applicable.
Assist in loading/unloading goods when needed.
Provide excellent customer service and address customer concerns professionally.