Social Media marketing executive

🔹 Job Title: Social Media Support Executive
🔹 Company: Cognizant
🔹 Location: Electronic City, Bangalore
🔹 Salary: Up to ₹5 LPA
🔹 Experience Required: Minimum 1 Year in Social Media Support

Job Description:

Cognizant is hiring experienced professionals for the role of Social Media Support Executive. The ideal candidate should have a minimum of 1 year of hands-on experience in managing customer interactions over social media platforms like Facebook, Twitter, Instagram, etc.

Key Responsibilities:

• Handle and respond to customer queries and complaints on social media platforms.

• Maintain brand reputation by addressing customer concerns promptly.

• Collaborate with internal teams to resolve escalated issues.

• Monitor social media trends and provide insights to improve customer engagement.

• Document interactions and maintain case records with accuracy.

Eligibility Criteria:

• Education: Graduate in any stream (mandatory)

• Experience: Minimum 1 year of relevant experience in social media support/customer service

• Skills: Excellent communication skills in English (verbal and written), understanding of social media platforms and customer interaction tools

Job Details:

• Shift: Rotational Shifts

• Working Days: 5 Days a Week

• Week Offs: 2 Rotational Offs

• Cab Facility: 2-Way Cab Provided

• Location: Electronic City, Bangalore

Apply now and be a part of one of the world’s leading IT services companies!

• It is a Full Time Digital Marketing job for candidates with 1 - 2 years of experience.

More about this Social Media marketing executive job

1. What is the eligibility criteria to apply for this Social Media marketing executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹38500 - ₹40000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Social Media marketing executive job?
   Ans: This Social Media marketing executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Social Media marketing executive job?
   Ans: No, there is no fee applicable for applying this Social Media marketing executive job and during the employment with the company, i.e., TREN GLOBAL SOLUTIONS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Social Media marketing executive role?
   Ans: There is an immediate opening of 99 Social Media marketing executive at TREN GLOBAL SOLUTIONS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Digital Marketing job.
8. What are the timings of this Social Media marketing executive job?
   Ans: This Social Media marketing executive job has Rotational Shift.