Key Responsibilities
Process and manage orders across e-commerce platforms and our website.
Coordinate shipping, dispatches, returns and customer/order issues.
Create banners, posters, product images and catalogues using Photoshop/Canva and AI tools.
Generate social media content using current AI content-generation tools.
Manage and post content on Instagram and Facebook.
Assist with product listings, descriptions and online merchandising.
Monitor online sales and identify opportunities to increase sales and conversions.
Support basic Instagram/Facebook marketing and promotions.
Requirements
1–3 years of experience in e-commerce operations / social media / digital marketing.
Good knowledge of Photoshop or Canva.
Comfortable using AI tools for images, videos and content creation.
Experience with Instagram/Facebook is a strong advantage.
Good computer skills and attention to detail.
Self-motivated, creative and willing to take ownership of tasks.
E-commerce experience with Shopify/Amazon/Flipkart/other marketplaces will be an advantage.
What We Expect
This is not just an order-processing position. The person will be expected to take ownership of our online presence and contribute towards increasing sales.
Salary: ₹15,000–₹25,000 depending on experience and capability.
Performance-based growth and incentives can be considered for the right candidate.