Ecommerce Account Manager

20,000 - 35,000 /month

Tax Sugam Kendra

Indirapuram, Ghaziabad

2 - 6+ years Experience in Digital Marketing

2 Openings

Full Time

Skills Required

SEO

Google Analytics

Google AdWords

Digital Campaigns

Social Media

Job Highlights

Graduate and above

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

Job Summary

We are looking for a dynamic and result-oriented E-Commerce & Digital Marketing Executive to manage online sales channels, digital marketing campaigns, and customer engagement activities. The candidate will be responsible for handling e-commerce platforms, driving online sales growth, managing digital advertising, and improving brand visibility across digital channels.

Key Responsibilities

E-Commerce Management

Manage and maintain product listings on online marketplaces and websites.
Update product information, pricing, images, and inventory regularly.
Process and monitor customer orders, returns, and refunds.
Coordinate with logistics and warehouse teams for timely order fulfillment.
Track marketplace performance and optimize product visibility.
Monitor stock levels and prepare inventory reports.

Digital Marketing

Plan, execute, and optimize digital marketing campaigns.
Manage social media accounts including Facebook, Instagram, LinkedIn, and YouTube.
Create engaging content, creatives, and promotional campaigns.
Run paid advertising campaigns through Google Ads and Meta Ads.
Monitor campaign performance and optimize ROI.
Conduct keyword research and implement SEO strategies.
Manage email and WhatsApp marketing campaigns.

Analytics & Reporting

Analyze website traffic, sales performance, and customer behavior.
Generate daily, weekly, and monthly performance reports.
Track KPIs such as ROAS, CTR, Conversion Rate, CAC, and Revenue Growth.
Identify market trends and competitor activities.

Customer Relationship Management

Respond to customer inquiries across digital channels.
Maintain customer satisfaction and online reputation.
Handle customer feedback and reviews professionally.

Required Skills

Experience in e-commerce operations and marketplace management.
Knowledge of SEO, SEM, Social Media Marketing, and Email Marketing.
Proficiency in Excel and reporting tools.
Strong communication and content-writing skills.
Basic graphic design knowledge using tools such as Canva is preferred.
Analytical mindset with problem-solving abilities.
Ability to manage multiple projects and deadlines.

Preferred Tools

Shopify
WooCommerce
Google Analytics
Google Search Console
Canva
Microsoft Excel

Qualifications

Bachelor's degree in Marketing, Business Administration, Commerce, or a related field.
1–3 years of experience in E-Commerce and Digital Marketing.
Relevant certifications in Digital Marketing, SEO, or Google Ads are an advantage.

Key Performance Indicators (KPIs)

Online Sales Growth
Website Traffic Growth
Conversion Rate Improvement
Return on Ad Spend (ROAS)
Customer Acquisition Cost (CAC)
Customer Satisfaction Ratings

Job Titles: E-Commerce Executive, Digital Marketing Executive, E-Commerce & Digital Marketing Specialist, Marketplace & Digital Marketing Executive, Online Sales & Marketing Executive.

Other Details

It is a Full Time Digital Marketing job for candidates with 2 - 6+ years Experience.

More about this Ecommerce Account Manager job

What skills and experience do you need for this Ecommerce Account Manager job?
Ans : To apply for this Ecommerce Account Manager job, candidates should have skills like SEO, Google Analytics, Google AdWords, Digital Campaigns, Social Media along with 2-7 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹35,000 per month in this Ecommerce Account Manager position.
What shift and timings does this job follow?
Ans : This Ecommerce Account Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Indirapuram, Ghaziabad.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Ecommerce Account Manager job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Ecommerce Account Manager, you will work on skills like SEO, Google Analytics, Google AdWords, Digital Campaigns, Social Media.
Where is this job located?
Ans : This Ecommerce Account Manager job is located in Indirapuram, Ghaziabad.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like SEO, Google Analytics, Google AdWords, Digital Campaigns, Social Media along with 2-7 years of experience is ideal for this Ecommerce Account Manager job.
Why should you apply for this Ecommerce Account Manager job?
Ans : This Ecommerce Account Manager job offers a salary between ₹20,000-₹35,000 per month. This is a Full Time opportunity and has 2 openings available.