· Website Management / E-Com Portal’s:
Maintaining and updating the company website & Other E-com partner, including product listings, descriptions, and ensuring functionality.
· Digital Merchandising:
Developing and implementing strategies to improve the presentation and sales of products online.
· Marketing:
Creating and executing digital marketing campaigns to drive traffic and increase sales.
· Performance Analysis:
Monitoring and analysing online sales performance metrics to identify areas for improvement.
· Inventory Management:
Overseeing stock levels, ensuring product availability, and coordinating with Warehouse Supervisor regarding Inventory
· Customer Service:
Addressing customer inquiries, resolving complaints, and managing returns.
· User Experience:
Improving the overall user experience on the website to increase conversion rates.
· Data Analysis:
Analysing sales data, market trends, and competitor activities to identify growth opportunities.
· Process Improvement:
Identifying and implementing strategies to streamline operations and reduce costs & Time.