Key Responsibilities
1. Catalog & Listing Management
Create, update, and maintain accurate product listings across online platforms (e.g., Shopify, Amazon, Flipkart, Quick-Commerce).
Upload images, product descriptions, pricing, and specs to ensure listing accuracy and compliance.
Optimize product metadata, titles, and descriptions for SEO to improve search visibility.
2. Inventory & Order Operations
Monitor inventory levels across channels and coordinate with warehouse/logistics teams to prevent stock-outs.
Track incoming Purchase Orders (POs) and dispatch status to meet delivery SLAs.
Handle cancellations, returns, and order-related customer queries promptly.
3. Promotional & Marketplace Execution
Configure and verify promotional offers, discounts, and banner updates ahead of live campaigns.
Coordinate with marketing and design teams for product launches and promotional events.
4. Reporting & Data Analysis
Maintain sales dashboards and daily operational trackers using MS Excel.
Analyze conversion rates, traffic trends, stock availability, and fill rates.
Key Requirements & Qualifications
Education: Bachelor’s degree in Marketing, Business Administration, Commerce, or a related field.
Experience: 1–3 years of experience in e-commerce or marketplace operations.
Technical Skills: Hands-on experience with seller portals (Amazon Seller Central, Shopify, etc.) and strong proficiency in MS Excel (VLOOKUP, Pivot Tables).
Soft Skills: High attention to detail, clear communication, and strong cross-team coordination abilities.