Digital Marketing Executive

Key Responsibilities

• Monitor brand mentions, reviews, and conversations across social media, Google, online listings, and other platforms.

• Respond promptly and professionally to customer feedback—positive, neutral, or negative.

• Coordinate with internal teams (Customer Support, Operations, Marketing) to resolve customer concerns.

• Track and report patterns in customer issues and feedback.

• Maintain dashboards for reviews, ratings, and sentiment analysis.

• Ensure brand tone consistency in every response.

• Work on initiatives to increase positive reviews and reduce negative sentiment.

• Support crisis management by escalating serious issues immediately.

• Prepare weekly and monthly ORM performance reports.

Requirements

• Bachelor’s degree in Marketing, Communications, Mass Media, or a related field.

• 0–3 years of experience in ORM, customer service, or social media handling (freshers can apply if skilled).

• Excellent understanding of social platforms and online customer behaviour.

• Ability to work under pressure with fast turnaround times.

• Basic knowledge of CRM and ORM tools is a plus.

• It is a Full Time Digital Marketing job for candidates with 6 months - 1 years of experience.

More about this Digital Marketing Executive job

1. What is the eligibility criteria to apply for this Digital Marketing Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹23000 per month that depends on your interview. It's a Full Time job in Gurgaon.
3. How many working days are there for this Digital Marketing Executive job?
   Ans: This Digital Marketing Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Digital Marketing Executive job?
   Ans: No, there is no fee applicable for applying this Digital Marketing Executive job and during the employment with the company, i.e., Hys And Beauty Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Digital Marketing Executive role?
   Ans: There is an immediate opening of 2 Digital Marketing Executive at Hys And Beauty Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Digital Marketing job.
8. What are the timings of this Digital Marketing Executive job?
   Ans: This Digital Marketing Executive job has Day Shift.