Key Responsibilities:
Manage e-commerce platforms such as Amazon, Flipkart, Myntra, Meesho, IndiaMART, company website, etc.
Create, update, and optimize product listings, titles, descriptions, images, keywords, and pricing.
Plan and execute marketplace promotions, offers, discounts, and campaigns.
Monitor product rankings, customer reviews, ratings, and competitor pricing.
Coordinate with warehouse, logistics, billing, and customer support teams for timely order processing.
Analyze sales reports and prepare daily/weekly/monthly performance reports.
Identify opportunities to increase online sales, conversion rates, and profitability.
Manage marketplace advertising campaigns and monitor their performance.
Ensure products comply with marketplace policies and guidelines.
Resolve marketplace-related issues, including listing errors, account health, returns, and customer complaints.
Track competitors, market trends, and new e-commerce opportunities.
Coordinate with the digital marketing team for promotions and traffic generation.