Digital Marketing Executive

About the Role

We are looking for an energetic and target-oriented Digital Media Sales Executive / Manager to join our sales team. The candidate will be responsible for generating leads, contacting prospects, conducting product demonstrations, understanding customer requirements, and closing sales for our digital marketing and communication solutions.

Products & Services

The candidate will be responsible for selling and promoting:

• RCS Messaging Solutions

• Bulk SMS / SMS Marketing

• Voice Calling Solutions

• IVR Solutions

• Digital Marketing Services

• Social Media Marketing

• Website Design & Development

• Other digital communication and marketing solutions

Key Responsibilities

• Generate and follow up with leads through calls, WhatsApp, email, social media, and other channels.

• Make outbound calls to prospective customers and understand their business requirements.

• Explain products and services clearly and professionally.

• Schedule and conduct online/offline product demonstrations.

• Prepare suitable proposals and quotations based on customer requirements.

• Handle customer queries, objections, negotiations, and follow-ups.

• Convert qualified leads into paying customers and achieve monthly sales targets.

• Maintain regular follow-up with prospects until closure.

• Develop new business opportunities and maintain strong customer relationships.

• Coordinate with the technical/digital marketing team for demonstrations, proposals, and implementation.

• Maintain accurate records of leads, calls, meetings, follow-ups, and sales in CRM/Excel.

• Identify opportunities for upselling and cross-selling additional digital services.

• Stay updated on digital marketing trends, communication technologies, and competitor offerings.

Required Skills & Qualifications

• Graduate in any discipline; Marketing, Business, IT, or related fields preferred.

• 1–5 years of experience in B2B sales, digital marketing sales, telecom, SaaS, website sales, or IT services preferred.

• Excellent communication and convincing skills.

• Strong telephone and presentation skills.

• Ability to conduct product demos and explain technical products in simple language.

• Good negotiation and objection-handling skills.

• Target-oriented, self-motivated, and confident personality.

• Good knowledge of MS Office/Google Workspace and CRM tools.

• Knowledge of RCS, SMS, IVR, voice solutions, social media marketing, or website services will be an advantage.

• Ability to independently manage the complete sales cycle from lead generation → calling → demo → follow-up → negotiation → closure.

Performance Expectations

The ideal candidate should be comfortable with:

Lead Generation → Cold Calling → Requirement Understanding → Product Presentation → Demo → Follow-up → Negotiation → Closing → Customer Handover

For Sales Manager Candidates

In addition to the above responsibilities, a Sales Manager will:

• Manage and guide the digital sales team.

• Set daily, weekly, and monthly sales targets.

• Monitor team calling, follow-ups, demos, and conversions.

• Train team members on products, sales pitches, and objection handling.

• Track sales pipeline and prepare performance reports.

• Develop sales strategies to improve lead conversion and revenue.

• Ensure achievement of team revenue and customer acquisition targets.

Key Performance Indicators (KPIs)

• Number of calls and customer interactions

• Qualified leads generated

• Product demos conducted

• Lead-to-demo conversion

• Demo-to-sale conversion

• Monthly revenue achieved

• New customers acquired

• Follow-up and pipeline management

• Customer retention and upselling

Compensation

Fixed Salary + Attractive Performance Incentives

Candidates with a proven track record in B2B digital sales, SMS/RCS/IVR, website sales, or digital marketing sales will be preferred.

• It is a Full Time Digital Marketing job for candidates with 1 - 5 years of experience.