Key Responsibilities:
Route Planning & Assignment: Daily basis par delivery agents ko accurate routes aur areas assign karna.
On-Time Delivery: Yeh ensure karna ki saari deliveries scheduled time (early morning) par complete ho jayein.
Team Leadership: Delivery boys ki team ko lead karna, unki attendance manage karna, aur daily performance check karna.
Inventory Control: Subah stock loading ke waqt milk packets/bottles ka hisab rakhna aur reconciliation (milans) karna.
Customer Issue Resolution: Delivery se judi customer complaints ya queries ko turant resolve karna.