Logistics Supervisor

Key Responsibilities

• Manage end-to-end D2C logistics operations while ensuring strict TAT adherence.

• Coordinate with courier partners, warehouses, and internal teams for smooth order fulfillment.

• Monitor dispatch, delivery, RTO, RTV, POD, and shipment exceptions to ensure timely closures.

• Prepare and maintain daily MIS reports, trackers, and operational dashboards using MS Excel.

• Perform data reconciliation and root cause analysis for delays, mismatches, and operational issues.

• Ensure accurate and timely updates in ERP and logistics management systems.

• Resolve operational issues independently with minimal follow-up.

• Respond promptly to operational queries, emails, and escalations with clear and actionable updates.

• Track key logistics KPIs and proactively highlight risks with data-backed insights.

• Maintain high accuracy, productivity, and operational efficiency in daily activities.
  

Required Skills

• Advanced proficiency in MS Excel (Pivot Tables, VLOOKUP/XLOOKUP, Lookup Functions, MIS Reporting, Data Reconciliation).

• Strong analytical and problem-solving skills with a data-driven approach.

• Experience in D2C logistics, supply chain, or operations.

• Excellent coordination and stakeholder management skills.

• Strong verbal and written communication skills.

• Ability to work in a fast-paced environment while meeting strict TATs.

• High sense of ownership, accountability, and attention to detail.

• Fast learner with the ability to handle multiple priorities simultaneously.

• Experience working with ERP or logistics management systems is preferred.

• Self-motivated, proactive, and capable of driving issue resolution independently.

• It is a Full Time Delivery job for candidates with 2 - 6+ years Experience.