Delivery Partner – Roles & Responsibilities
Pick up & deliver orders safely and on time.
Follow assigned routes and use GPS/navigation for efficient delivery.
Coordinate with customers regarding delivery and pickup.
Handle COD payments accurately, when applicable.
Verify orders before pickup and delivery.
Maintain the delivery vehicle and follow traffic/safety rules.
Update delivery status through the required mobile app.
Provide good customer service and maintain professional behavior.
Report on time and complete assigned deliveries during the shift.
Return undelivered/returned orders according to company procedure.
Short poster version:
Pickup • Deliver • Customer Coordination • COD Handling • GPS Navigation • Order Verification • App Updates • Vehicle & Safety Compliance