Key Responsibilities
Order Dispatch & Delivery: Collect assigned packages from the regional logistics hub (often managed by Myntra's delivery arm, Ekart) and deliver them to customers on schedule using optimized routes.
Handle Returns & Exchanges: Perform open-box inspections, verify return items (quality and tag checks), and handle reverse logistics for customer replacements.
Payment Collection: Collect Cash on Delivery (COD) payments via cash or digital UPI modes and maintain accurate transaction logs.
App Management: Use the delivery partner app to update order statuses (delivered, attempted, rescheduled) in real time.
Customer Interaction: Communicate professionally with customers to confirm addresses and coordinate delivery times.
Salary Structure & Working Hours
Average Earnings: Usually ranges between ₹225,00 to ₹45,000 per month (varies by city, volume of orders, and working mode