Key Responsibilities:
Deliver Packages: Safely transport packages to various locations, ensuring timely and accurate delivery.
Load and Unload: Carefully load and unload packages from the delivery vehicle.
Adhere to Routes and Schedules: Follow designated routes and delivery schedules provided by the company or supervisor.
Customer Service: Provide excellent customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction.
Payment Collection: Collect payments for deliveries when required.
Vehicle Maintenance: Maintain the cleanliness and regular maintenance of the delivery vehicle.
Record Keeping: Maintain accurate records of deliveries and pickups.
Communication: Communicate with customers to confirm delivery details and address any issues.
Problem Solving: Address any problems or issues that may arise during deliveries, such as lost packages or incorrect addresses.
Additional Tasks:
Checking Packages: Ensure packages are in good condition before and after delivery.
Route Optimization: Check for alternate routes to avoid heavy traffic and improve efficiency.
Inventory Management: Keep track of shipments and inventory stock.
Reporting: Report any issues or concerns to the supervisor, such as accidents or damaged packages.
Safety: Prioritize safety by adhering to traffic laws and road safety guidelines.
Skills and Qualifications:
Valid Driver's License: Essential for operating a delivery vehicle.
Time Management: Ability to manage time effectively to ensure timely deliveries.
Communication Skills: Effective communication with customers and colleagues is crucial.
Physical Fitness: The job may involve lifting and carrying heavy packages.
Problem-Solving: Ability to address unexpected issues and find solutions.
Attention to Detail: Accurately record deliveries and maintain records.
Customer Service: Provide a positive customer experience.
Reliability and Dependability: Must be reliable and dependable to fulfill delivery commitments.
Clean Driving Record: A good driving record is often required.