Customer Support Voice Process Executive

14,000 - 20,000 /month

Writer Business Services Private Limited

Kukatpally, Hyderabad

0 - 6 months Experience in Customer Support / TeleCaller

99 Openings

फुल टाइम

आवश्यक स्किल्स

Computer Knowledge

Domestic Calling

Query Resolution

जॉब हाइलाइट्स

Industry Type: BPO

Languages: Hindi, Kannada

12th Pass and above

All genders

6 days working | Rotational Shift

Job Benefits: Cab, PF

PAN Card, Aadhar Card, Bank Account

रजिस्टर करें, और देखें कि ये नौकरी आपके लिए सही है

जॉब डिस्क्रिप्शन

We are looking for a Voice Process Executive to join our team at NA. The role offers ₹14000 - ₹20000 and involves managing customer calls, delivering outstanding customer service related to Voice process. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Inter or Graduate or Post Graduate and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Rotational shift.

अन्य डिटेल्स

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Voice Process Executive job

What skills and experience do you need for this Customer Support Voice Process Executive job?
Ans : To apply for this Customer Support Voice Process Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-1 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Voice Process Executive job ranges between ₹14,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Voice Process Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kukatpally, Hyderabad.
How many openings are available for this position?
Ans : There are 99 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Voice Process Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Voice Process Executive job?
Ans : As a Customer Support Voice Process Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Voice Process Executive job is located in Kukatpally, Hyderabad.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-1 years of experience is ideal for this Customer Support Voice Process Executive job.
Why should you apply for this Customer Support Voice Process Executive job?
Ans : This Customer Support Voice Process Executive job offers a salary between ₹14,000-₹20,000 per month. This is a Full Time opportunity and has 99 openings available.