Voice Process Executive

Position: International Voice Process Executive
Department: Customer Support / BPO
Location: Ameerpet
Shift: Night shifts

Job Summary

We are hiring candidates for an international voice process to support overseas customers through phone calls. The ideal candidate must have excellent English communication skills, customer handling ability, and a willingness to work night shifts.

Key Responsibilities

• Handle inbound/outbound calls from international clients/customers

• Understand customer needs and provide timely and accurate resolutions

• Maintain call logs and update customer information in the system

• Ensure high service quality and customer satisfaction

• Follow company policies, communication standards, and call scripts

• Meet performance targets such as AHT, CSAT, and Quality scores

Eligibility & Requirements

• Excellent spoken English communication skills

• Strong listening and interpersonal skills

• Only night shifts

• Basic computer knowledge and typing skills

• Must be customer-focused and good at problem-solving

• Prior BPO/International process experience preferred, but freshers can apply

Qualifications

• Graduation (any stream)

• Freshers / Experienced both can apply

Benefits

• Attractive salary + incentives

• Night shift

• No Cab

• Growth and learning opportunities

• It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Voice Process Executive job

1. What is the eligibility criteria to apply for this Voice Process Executive job?
   Ans: The candidate should be Graduate and above and above with Freshers of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹14000 - ₹15000 per month that depends on your interview. It's a Full Time job in Hyderabad.
3. How many working days are there for this Voice Process Executive job?
   Ans: This Voice Process Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Voice Process Executive job?
   Ans: No, there is no fee applicable for applying this Voice Process Executive job and during the employment with the company, i.e., Vtekis Consulting India Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Voice Process Executive role?
   Ans: There is an immediate opening of 15 Voice Process Executive at Vtekis Consulting India Private Limited
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Voice Process Executive job?
   Ans: This Voice Process Executive job has Night Shift.