Voice Process Executive

12,000 - 15,000 /month

Voice Process

Perungudi, Chennai

6 - 12 months Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: BPO

Languages: Telugu

All Education levels

All genders

6 days working | Day Shift

Job Description

We are looking for a Voice Process Executive to join our team at voice process. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹12,000 - ₹15,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 6 months - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Voice Process Executive job

What are the eligibility criteria for this Voice Process Executive job?
Ans : Candidates should have All Education levels with 1-1 years of experience and skills like Computer Knowledge, Domestic Calling for this Voice Process Executive job offered by Voice Process in Perungudi, Chennai.
What salary is offered for this Voice Process Executive job?
Ans : The salary for this Voice Process Executive job ranges between ₹12,000-₹15,000 per month.
What shift and timings does this job follow?
Ans : This Voice Process Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Perungudi, Chennai.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Voice Process Executive job is open for both male and female candidates.
What does the role of Voice Process Executive involve?
Ans : As a Voice Process Executive, your work will involve skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Voice Process Executive job is located in Perungudi, Chennai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 1-1 years of experience is ideal for this Voice Process Executive job.
Why should you apply for this Voice Process Executive job?
Ans : This Voice Process Executive job offers a salary between ₹12,000-₹15,000 per month. This is a Full Time opportunity and has 25 openings available.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Skills Required

Computer Knowledge, Domestic Calling

Shift

Day

Contract Job

Salary

₹ 12000 - ₹ 15000

Regional Languages

Telugu

English Proficiency

Yes

Contact Person

Manisha

Interview Address

No 285, Rajiv Gandhi Salai, Kumaran Nagar, Elcot Sez, Karapakkam, Chennai, Tamil Nadu 600119 Tecci park karapakkam Block A 3rd floor, Perungudi, Chennai

Posted 12 hours ago