Voice Process Executive

15,000 - 20,000 /month

Vizza Insurance Broking Services Private Limited

Koyambedu, Chennai

6 - 12 months Experience in Customer Support / TeleCaller

20 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: Healthcare

Languages: Tamil

All Education levels

All genders

6 days working | Day Shift

Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Voice Process Executive to join our team at Vizza Insurance. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Healthcare. The role offers ₹15000 - ₹20000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0.5 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Voice Process Executive job

What is the eligibility criteria to apply for this Voice Process Executive job?
Ans: The candidate should be All Education levels and above with 6 months - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Chennai.
How many working days are there for this Voice Process Executive job?
Ans: This Voice Process Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Voice Process Executive job?
Ans: No, there is no fee applicable for applying this Voice Process Executive job and during the employment with the company, i.e., Vizza Insurance Broking Services Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Voice Process Executive role?
Ans: There is an immediate opening of 20 Voice Process Executive at Vizza Insurance Broking Services Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Voice Process Executive job?
Ans: This Voice Process Executive job has Day Shift.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Skills Required

Domestic Calling, Computer Knowledge

Shift

Day

Contract Job

Salary

₹ 15000 - ₹ 20000

Regional Languages

Tamil

English Proficiency

Yes

Contact Person

Mahalskshmi

Interview Address

Koyambedu, Chennai

Posted 12 hours ago

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