Voice Process Executive

18,000 - 20,000 /month

Vintar Solutions

Whitefield, Bangalore

Freshers in Customer Support / TeleCaller

99 Openings

Full Time

Skills Required

Computer Knowledge

International Calling

Query Resolution

Job Highlights

Industry Type: BPO

All Education levels

All genders

6 days working | Rotational Shift

Job Benefits: Cab, Insurance, PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

Job Title: Customer Support Executive (Voice / Semi-Voice / Chat Process)Company: AloricaLocation: BangaloreJob Summary:We are looking for passionate and customer-oriented professionals to join our team in Bangalore. The role involves assisting customers through voice calls, semi-voice (calls + emails/chat), and chat process, ensuring customer satisfaction and timely resolution of queries.Key Responsibilities:Handle customer interactions via inbound/outbound calls, chat, and email support.Resolve billing, product, technical, and service-related issues with accuracy.Maintain a high level of professionalism and empathy during interactions.Document customer queries and resolutions in CRM systems.Achieve performance targets such as quality, productivity, and customer satisfaction.Eligibility Criteria:Education: 10+2 / Diploma / Graduate (freshers & experienced candidates welcome).Communication Skills: Excellent spoken & written English (fluency required).Typing speed: 25–30 WPM with good accuracy (mandatory for chat process).Ability to work in rotational shifts (24/7 environment including night shifts).Basic computer knowledge and multitasking skills.Prior BPO / Customer Service experience preferred but not mandatory.Perks & Benefits:Competitive salary package with performance-based incentives.Cab/transport facility as per company policy.Health insurance and employee wellness programs.Paid training with career growth and learning opportunities.Fun and engaging work culture with recognition programs.👉 Work Mode: On-site (Bangalore)👉 Process Options: Voice / Semi-Voice / Chat Support👉 Shifts: Rotational, 24/7 (weekly offs provided as per roster)

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Voice Process Executive job

What is the eligibility criteria to apply for this Voice Process Executive job?
Ans: The candidate should be All Education levels and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹18000 - ₹20000 per month that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this Voice Process Executive job?
Ans: This Voice Process Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Voice Process Executive job?
Ans: No, there is no fee applicable for applying this Voice Process Executive job and during the employment with the company, i.e., Vintar Solutions.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Voice Process Executive role?
Ans: There is an immediate opening of 99 Voice Process Executive at Vintar Solutions
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Voice Process Executive job?
Ans: This Voice Process Executive job has Rotational Shift.