Customer Support Voice Process Executive

1. BPO Customer Support Executive (Multilingual)

Company : UDYOGA TALENT SOLUTION .

Position: BPO Customer Support Executive

Job Type: Full-Time

Experience: Freshers & Experienced candidates can apply.

Education: Any Graduate / Diploma / HSC (12th Pass) / UG candidates are also eligible.

Job Responsibilities:

· Handle inbound and outbound customer calls professionally.

· Resolve customer queries and provide accurate information.

· Maintain a high level of customer satisfaction.

· Record customer interactions in the system.

· Escalate complex issues to the concerned department when required.

· Follow company policies, quality standards, and call handling procedures.

· Achieve daily productivity and performance targets.

Required Skills

· Excellent communication skills in the preferred language.

· Basic English communication is an added advantage.

· Basic computer knowledge (MS Office, Email, Internet).

· Good listening and problem-solving skills.

· Positive attitude and willingness to learn.

· Ability to work in a team environment.

Eligibility

· Freshers are welcome to apply.

· Experienced candidates are preferred but not mandatory.

· Immediate joiners will be given preference.

Benefits

· Fixed monthly salary.

· Training provided.

· Career growth opportunities.

· Friendly and professional work environment.

· Performance-based incentives (if applicable).

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.