Customer Support Voice Process Executive

15,000 - 19,000 /month

The K43 Enterprises

Balongi, Mohali

0 - 6 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Domestic Calling

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Diploma and above

All genders

6 days working | Rotational Shift

Job Benefits: Insurance, PF

Job Description

We are looking for a Voice Process Executive to join our team at The K43 Enterprises to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹15,000 - ₹19,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Diploma and 0 - 6 months of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Voice Process Executive job

Can freshers or experienced candidates apply for this Customer Support Voice Process Executive role?
Ans : Candidates who have a Diploma and above qualification with 0-1 years of experience can apply for this Customer Support Voice Process Executive role.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Voice Process Executive job ranges between ₹15,000-₹19,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Voice Process Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Balongi, Mohali.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Voice Process Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Voice Process Executive job?
Ans : As a Customer Support Voice Process Executive, key responsibilities include skills like Domestic Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Voice Process Executive job is located in Balongi, Mohali.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, Non-voice/Chat Process along with 0-1 years of experience is ideal for this Customer Support Voice Process Executive job.
Why should you apply for this Customer Support Voice Process Executive job?
Ans : This Customer Support Voice Process Executive job offers a salary between ₹15,000-₹19,000 per month. This is a Full Time opportunity and has 50 openings available.