Voice Process Executive

Job Title : Client Coordinator - Voice Process

Industry : Medical Billing

Nature of Work: In/ Out Bound Calls & Scheduling

Reports To : Supervisor/Manager

Location : KL Towers, # 9807, 1• Floor, TNHB, Ayapakkam Main Rd, Ayapakkam, Ch-77

Terms : Full Time

Requirements: Night Shift (Mon-Fri)

Job Summary: Handle inbound and outbound calls professionally and efficiently, addressing patient queries and concerns regarding appointments, medication, prior authorization, etc. As part of our Scheduling Team, you will be assisting patients in making, altering, and canceling medical appointments, ensuring patients have access to the services and treatments they need. You should be helpful and courteous when answering telephone calls.

About the Role: Answer patient calls, field questions, and assist patients in making new medical appointments, follow-up appointments, cancellations, etc. Change or cancel appointments as necessary.

Accurately note all patient information according to confidentiality standards and HIPАА requirements.

Verifying patient's insurance details like eligibility / verify the prior authorization. Answering patients' questions regarding basic medical tests and procedures.

Providing instructions to patients to ensure that they are prepared for examinations and procedures. Confirming patient appointments.

Courteously receiving incoming telephone calls and taking messages as needed. Route calls to the appropriate department or individual.

Salary Range: 20K-30K "Salary for the right candidate is not a constraint"

No of Openings: 4-5 Vacancies

About us: We are a team of experienced healthcare professionals dedicated to providing highquality, compassionate care to individuals and healthcare providers in the United States.

Person Specification:

A thorough understanding patient service. Excellent English communication with neutral accent.

A good working knowledge of computers and experience in software handling. Good typing skills. Punctuality and regularity towards work.

Professional and positive attitude. A strong desire to grow along with the company.

Candidate Requirements: Education to degree level or equivalent with 2 years experience in an International Voice Process.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Voice Process Executive job

1. What is the eligibility criteria to apply for this Voice Process Executive job?
   Ans: The candidate should be All Education levels and above with 6 months - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹30000 per month that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Voice Process Executive job?
   Ans: This Voice Process Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Voice Process Executive job?
   Ans: No, there is no fee applicable for applying this Voice Process Executive job and during the employment with the company, i.e., Talentara Edu Tech Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Voice Process Executive role?
   Ans: There is an immediate opening of 99 Voice Process Executive at Talentara Edu Tech Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Voice Process Executive job?
   Ans: This Voice Process Executive job has Rotational Shift.