Voice Process Executive

We are seeking a proactive and customer-focused Voice Process Executive to manage IVR-based interactions and outbound calling for our loan department. The ideal candidate will assist customers with loan-related queries, generate leads, and ensure smooth communication throughout the loan process.

Responsibilities

• Attend IVR calls and guide customers based on their queries.

• Make outbound calls to customers interested in loans.

• Explain loan products in a clear and simple way.

• Collect customer information and update it in the system.

• Follow up with customers for documents or application steps.

• Maintain basic records of daily calls.

Requirements

• Good communication skills.

• Basic computer knowledge.

• Should be polite, patient, and confident while speaking.

• Freshers can also apply. Training will be provided.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Voice Process Executive job

1. What is the eligibility criteria to apply for this Voice Process Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹50000 per month + Incentives that depends on your interview. It's a Full Time job in Vellore.
3. How many working days are there for this Voice Process Executive job?
   Ans: This Voice Process Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Voice Process Executive job?
   Ans: No, there is no fee applicable for applying this Voice Process Executive job and during the employment with the company, i.e., Sourcecorp Solution Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Voice Process Executive role?
   Ans: There is an immediate opening of 20 Voice Process Executive at Sourcecorp Solution Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Voice Process Executive job?
   Ans: This Voice Process Executive job has Day Shift.