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Customer Support Voice Process Executive

salary 10,000 - 60,000 /month
company-logo
job companyRadiant Insurance Broking Private Limited
job location Santhome, Chennai
job experience6 - 72 months Experience in Customer Support / TeleCaller
5 Openings
full_time Full Time

Skills Required

Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: Motor Insurance
qualification
All Education levels
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: PF

Job Description

  1. Introduction – Greet the customer and introduce yourself and the insurance company.

  2. Understand Requirement – Ask about the vehicle, existing policy, expiry date, and insurance needs.

  3. Explain Benefits – Highlight key benefits such as comprehensive coverage, third-party cover, cashless claims, and roadside assistance.

  4. Create Awareness – Explain the risks of driving without valid insurance and the importance of timely renewal.

  5. Handle Objections – Respond confidently to concerns about premium, coverage, claim process, or competitors.

  6. Close the Call – Confirm the customer's interest, collect required details, and guide them toward renewal/purchase.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6 years of experience.

More about this Customer Support Voice Process Executive job

  1. What are the eligibility criteria for this Customer Support Voice Process Executive job?
    Ans : Candidates should have All Education levels with 1-6 years of experience and skills like Domestic Calling, Query Resolution for this Customer Support Voice Process Executive job offered by Radiant Insurance Broking Private Limited in Santhome, Chennai.
  2. What salary is offered for this Customer Support Voice Process Executive job?
    Ans : The salary for this Customer Support Voice Process Executive job ranges between ₹10,000-₹60,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Voice Process Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Santhome, Chennai.
  5. How many openings are available for this position?
    Ans : There are 5 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Voice Process Executive job is open for both male and female candidates.
  7. What does the role of Customer Support Voice Process Executive involve?
    Ans : As a Customer Support Voice Process Executive, your work will involve skills like Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Voice Process Executive job is located in Santhome, Chennai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Domestic Calling, Query Resolution along with 1-6 years of experience is ideal for this Customer Support Voice Process Executive job.
  10. Why should you apply for this Customer Support Voice Process Executive job?
    Ans : This Customer Support Voice Process Executive job offers a salary between ₹10,000-₹60,000 per month. This is a Full Time opportunity and has 5 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Query Resolution, Domestic Calling, tele calling, Team Leader

Shift

Day

Contract Job

No

Salary

₹ 10000 - ₹ 60000

Contact Person

Meena

Interview Address

#99, Senans Squaree, Santhome high road, chennai, Santhome, Chennai
Posted 5 days ago
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