Voice Process Executive

We are looking for a Voice Process Executive to join our team at Onzestt Services India Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹ 23,000 - ₹ 40,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Handle customer calls in a professional and efficient manner
• Address customer queries, concerns, and complaints with a problem-solving approach
• Maintain accurate records of customer interactions and follow-ups
• Provide timely and relevant information to customers to resolve their issues
• Work collaboratively with other teams to escalate and resolve complex issues
• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 5📌 We are hiring Phone banking officers for Banking sector ( Inbound process)

🔹 Hiring both FRESHER graduates and Experience candidates, Senior CSE ..

🔹 Both males and Females can apply

🔹 Salary: Fresher, 3lpa + Incentives

🔹Experience: 30% hike of previous salary, ( 5.5 lpa + incentives)

🔹 Age: below 35 yrs can apply

🔹 Interview Mode: Walking interviews

🔹Languages need: ENGLISH + HINDI both languages mandatory

🔹 Qualification: Any degree

📍Location: Sholinganallur, Karapakkam, OMR, Chennai.

For Further details Call HR executive

Riyazy

8106063400.

Note: 1 month notice period candidate are also considered

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.