We are looking for a Voice Process Executive to join our team at NA. The role offers ₹14000 - ₹14000 and involves managing customer calls, delivering outstanding customer service related to Voice process. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is Graduate and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Rotational shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.
More about this Voice Process Executive job
Can freshers or experienced candidates apply for this Voice Process Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Voice Process Executive role.
How much can you earn in this position?
Ans : The salary is ₹14,000 per month for this Full Time role.
What shift and timings does this job follow?
Ans : This Voice Process Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kukatpally, Hyderabad.
How many vacancies are there for this Voice Process Executive job?
Ans : There are 50 vacancies for this Voice Process Executive role.
Is this job open for all genders?
Ans : Yes, this Voice Process Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Voice Process Executive position is Kukatpally, Hyderabad.
What makes this Voice Process Executive job a good opportunity?
Ans : This Voice Process Executive job is a good opportunity as it offers a salary of ₹14,000 per month. This is a Full Time job and has 50 opening.
A Naukri Group company
LoginHire Local Staff
14,000 - 14,000 /month
Na
Kukatpally, Hyderabad
0 - 6 months Experience in Customer Support / TeleCaller
Full Time
