We are looking for a Voice Process Executive to join our team at LIVPURE PRIVATE LIMITED to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹15,000 - ₹24,000 and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is Graduate and 0 - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.
More about this Voice Process Executive job
Can freshers or experienced candidates apply for this Voice Process Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-7 years of experience can apply for this Voice Process Executive role.
What salary is offered for this Voice Process Executive job?
Ans : The salary for this Voice Process Executive job ranges between ₹15,000-₹24,000 per month.
What shift and timings does this job follow?
Ans : This Voice Process Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Udyog Vihar Phase I, Gurgaon.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Voice Process Executive job is open for both male and female candidates.
What does the role of Voice Process Executive involve?
Ans : As a Voice Process Executive, your work will involve skills like Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Voice Process Executive job is located in Udyog Vihar Phase I, Gurgaon.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Query Resolution along with 0-7 years of experience is ideal for this Voice Process Executive job.
Why should you apply for this Voice Process Executive job?
Ans : This Voice Process Executive job offers a salary between ₹15,000-₹24,000 per month. This is a Full Time opportunity and has 25 openings available.