Voice Process Executive

13,000 - 14,000 /month

Instant It Technology

1st Stage Vijayanagar, Mysore

0 - 1 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: BPO

Languages: Malayalam, Tamil

All Education levels

All genders

6 days working | Rotational Shift

PAN Card, Aadhar Card

Job Description

We are looking for a Voice Process Executive to join our team at Instant It Technology. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to [••industry_label••]. The role offers ₹13000 - ₹14000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Voice Process Executive job

Can freshers or experienced candidates apply for this Voice Process Executive role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Voice Process Executive role.
What salary is offered for this Voice Process Executive job?
Ans : The salary for this Voice Process Executive job ranges between ₹13,000-₹14,000 per month.
What shift and timings does this job follow?
Ans : This Voice Process Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in 1st Stage Vijayanagar, Mysore.
How many vacancies are there for this Voice Process Executive job?
Ans : There are 50 vacancies for this Voice Process Executive role.
Is this job open for all genders?
Ans : Yes, this Voice Process Executive job is open for both male and female candidates.
What does the role of Voice Process Executive involve?
Ans : As a Voice Process Executive, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Voice Process Executive position is 1st Stage Vijayanagar, Mysore.
Who is the right fit for this Voice Process Executive job?
Ans : A candidate having skills like Computer Knowledge with 0-1 years of experience is the right fit for this Voice Process Executive job.
What makes this Voice Process Executive job a good opportunity?
Ans : This Voice Process Executive job is a good opportunity as it offers a salary between ₹13,000-₹14,000 per month. This is a Full Time job and has 50 openings.