Voice Process Executive

15,000 - 30,000 /month

Hitech Housing And Properties

West Tambaram, Chennai

6 - 36 months Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: Real Estate

Diploma and above

Females Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Voice Process Executive to join our team at Hitech Housing And Properties. The role offers ₹ 15,000 - ₹ 30,000 and involves managing customer calls, delivering outstanding customer service related to Real Estate. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Diploma and 0.5 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Voice Process Executive job

What qualifications and experience are required for this Voice Process Executive position?
Ans : Candidates should have a Diploma and above qualification with 1-3 years of experience and skills like Domestic Calling.
What is the salary and job type for this role?
Ans : The salary for this Voice Process Executive job ranges between ₹15,000-₹30,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Voice Process Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in West Tambaram, Chennai.
How many vacancies are there for this Voice Process Executive job?
Ans : There are 2 vacancies for this Voice Process Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a Diploma and above qualification and 1-3 years of experience are eligible to apply for this Voice Process Executive role. Only female candidates are eligible.
What are the key responsibilities of this Voice Process Executive job?
Ans : As a Voice Process Executive, key responsibilities include skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Voice Process Executive position is West Tambaram, Chennai.
Who is the right fit for this Voice Process Executive job?
Ans : A candidate having skills like Domestic Calling with 1-3 years of experience is the right fit for this Voice Process Executive job.
What makes this Voice Process Executive job a good opportunity?
Ans : This Voice Process Executive job is a good opportunity as it offers a salary between ₹15,000-₹30,000 per month. This is a Full Time job and has 2 openings.