
Required Skills:
· Qualification: Accounts & Finance Graduation
· Experience: Fresher’s
· Languages: English and Hindi mandatory
· Shift: Day Shift
Shifts starting from 9:00am to 7:30pm (girls) and 10:30am to 9:30pm (boys) 9 hrs working including 1hr break.
· Location: HSR Layout ( Bangalore )
· Joining: Immediately
About Process:
· Handle inbound customer calls related to Tally accounting software.
· Understand and analyze customers’ accounting and taxation issues, including GST (Goods and Services Tax) and TDS (Tax Deducted at Source).
· Provide step-by-step guidance and solutions for resolving Tally-related problems and queries on GST and TDS.
· Maintain clear communication and ensure customer satisfaction.
· Document customer interactions and issues for future reference.
· Collaborate with the team to improve service quality and customer experience.