Voice Process Executive

15,000 - 23,000 /month

Five S Digital Private Limited

Silk Board, Bangalore

0 - 6 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: BPO

Languages: Hindi, Kannada

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Cab, Meal, PF, Medical Benefits

Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

Understand customer's need & solve queries
Inform customers about product & services
Handle inbound & outbound calls

Job Description – EFL Customer Support (Voice Process)

Position: Customer Support Executive (Voice Process)
Process: EFL (Customer Service)
Work Type: Full-time

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Job Highlights:
• Language Requirements:
• Fluent English + 2 Regional Languages
• OR 2 Regional Languages
• OR Only Malayalam
• Shift Timings: 8:00 AM to 8:00 PM (9-hour login within this window)
• Working Days: 6 days a week
• Week Off: Rotational

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Salary Details:
• Freshers: ₹15,000 (Take-home)
• Experienced Candidates: ₹19,000 (Take-home)

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Key Responsibilities:
• Handle inbound and outbound customer calls related to EFL services.
• Provide clear, accurate information and resolve customer queries efficiently.
• Maintain high levels of customer satisfaction and service quality.
• Update customer interactions accurately in the system.
• Follow communication protocols and service guidelines.

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Eligibility Criteria:
• Minimum 12th pass or above.
• Fluency in required languages based on the profile.
• Good communication and interpersonal skills.
• Ability to work in rotational week-offs and shift flexibility.
• Immediate joiners preferred.

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Additional Benefits:
• Incentives based on performance.
• Career growth opportunities within the organization.
• Friendly and supportive work environment.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Voice Process Executive job

What is the eligibility criteria to apply for this Voice Process Executive job?
Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹23000 per month that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this Voice Process Executive job?
Ans: This Voice Process Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Voice Process Executive job?
Ans: No, there is no fee applicable for applying this Voice Process Executive job and during the employment with the company, i.e., FIVE S DIGITAL PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Voice Process Executive role?
Ans: There is an immediate opening of 50 Voice Process Executive at FIVE S DIGITAL PRIVATE LIMITED
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Voice Process Executive job?
Ans: This Voice Process Executive job has Day Shift.