Voice Process Executive

15,000 - 26,000 /month

Bvg India Limited

Aminjikarai, Chennai

0 - 2 years Experience in Customer Support / TeleCaller

6 Openings

Full Time

Job Highlights

Industry Type: BPO

All Education levels

All genders

09:00 AM - 06:00 PM | 5 days working | Day Shift

Job Benefits: Cab

Job Description

We are looking for a Voice Process Executive to join our team at Bvg India Limited. The role offers ₹15000 - ₹26000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Voice Process Executive job

Can freshers or experienced candidates apply for this Voice Process Executive role?
Ans : Candidates who have All Education levels with 0-2 years of experience can apply for this Voice Process Executive role.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹26,000 per month in this Voice Process Executive position.
What shift and timings does this job follow?
Ans : This Voice Process Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Aminjikarai, Chennai.
How many openings are available for this position?
Ans : There are 6 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Voice Process Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Voice Process Executive job is located in Aminjikarai, Chennai.
Why should you apply for this Voice Process Executive job?
Ans : This Voice Process Executive job offers a salary between ₹15,000-₹26,000 per month. This is a Full Time opportunity and has 6 openings available.