A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
16,000 - 27,000 /month*
Buzz Works Business Services Private Limited
OMR, Chennai
₹5,000 incentives included
0 - 3 years Experience in Customer Support / TeleCaller
Full Time
Key Responsibilities
- Handle customer calls related to the collection process.
- Communicate professionally with customers regarding pending payments and payment commitments.
- Follow up with customers through calls and maintain proper call records.
- Explain payment-related information clearly and resolve basic customer queries.
- Achieve assigned daily/monthly collection and calling targets.
- Maintain quality, productivity and compliance standards.
- Escalate complex customer issues to the appropriate team.
- Follow company policies, process guidelines and call-handling standards.
Eligibility
- 12th / Graduate candidates can apply.
- Freshers and experienced candidates are eligible.
- Strong command of Kannada or Telugu is mandatory.
- Good communication and convincing skills.
- Comfortable working in a target-oriented collection process.
- Candidates with prior BPO / Telecalling / Collection / Customer Care experience will have an advantage.
Shift & Working Days
- Shift: General Shift – 9:00 AM to 6:00 PM
- Week Off: Rotational
- Process: Collection Process
High Demand
