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Customer Support Voice Process Executive

salary 16,000 - 27,000 /month*
company-logo
job companyBuzz Works Business Services Private Limited
job location OMR, Chennai
incentive₹5,000 incentives included
job experience0 - 3 years Experience in Customer Support / TeleCaller
50 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling

Job Highlights

sales
Industry Type: BPO
sales
Languages: Telugu, Kannada
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Medical Benefits, Meal
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PAN Card, Aadhar Card, Bank Account
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Job Description

Key Responsibilities

- Handle customer calls related to the collection process.

- Communicate professionally with customers regarding pending payments and payment commitments.

- Follow up with customers through calls and maintain proper call records.

- Explain payment-related information clearly and resolve basic customer queries.

- Achieve assigned daily/monthly collection and calling targets.

- Maintain quality, productivity and compliance standards.

- Escalate complex customer issues to the appropriate team.

- Follow company policies, process guidelines and call-handling standards.

Eligibility

- 12th / Graduate candidates can apply.

- Freshers and experienced candidates are eligible.

- Strong command of Kannada or Telugu is mandatory.

- Good communication and convincing skills.

- Comfortable working in a target-oriented collection process.

- Candidates with prior BPO / Telecalling / Collection / Customer Care experience will have an advantage.

Shift & Working Days

- Shift: General Shift – 9:00 AM to 6:00 PM

- Week Off: Rotational

- Process: Collection Process

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Support Voice Process Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Voice Process Executive role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-3 years of experience can apply for this Customer Support Voice Process Executive role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Voice Process Executive job ranges between ₹16,000-₹27,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Voice Process Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in OMR, Chennai.
  5. How many vacancies are there for this Customer Support Voice Process Executive job?
    Ans : There are 50 vacancies for this Customer Support Voice Process Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Voice Process Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support Voice Process Executive job?
    Ans : As a Customer Support Voice Process Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Voice Process Executive position is OMR, Chennai.
  9. Who is the right fit for this Customer Support Voice Process Executive job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 0-3 years of experience is the right fit for this Customer Support Voice Process Executive job.
  10. What makes this Customer Support Voice Process Executive job a good opportunity?
    Ans : This Customer Support Voice Process Executive job is a good opportunity as it offers a salary between ₹16,000-₹27,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

Meal, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 16000 - ₹ 27000

Regional Languages

Telugu, Kannada

Contact Person

Raj
Posted a day ago

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Job Hai > Jobs in Chennai > Customer Support / TeleCaller Jobs in Chennai > Voice Process Executive