Voice Process Executive

Job Title: Customer Support Associate

Qualification - Graduate (12th with experience can apply)

Salary - 18000 in Hand

Food is available Accommodation will be provided if candidate is from out of location.

Both Female and Male can apply (Female -General shift, Male -Rational shift- Shift Allowance)

Incentives available

Language Must know any - Hindi/ Malayalam + Good English

Fresher can apply but experience is added advantage

Location – Chennai.

No.Of.Vacancies : 30

Rounds of Interview : Telephonic / Technical & Hr Round

Roles & Responsibility:

 Providing administrative support for processessuch asinventory control, data entry, and claims

management.

 Uphold quality and compliance standards while carrying out particulartasks.

 Ensuring many processesrun smoothly and in an efficient manner.

 Provide accurate and timely communication with internal and externalstakeholders.

 Assist in the implementation of new systems, policies, and processes.

 AI can analyze ticket detailsto automatically route them to the appropriate team orspecialist.

 Scripting and automation tools:

 Analysts can use AI to automate repetitive tasks like software installations and user

provisioning.

 Analyzing Data for Insights

 They must possessstrong organizational and communication skills, as well as an understanding

of technology.

 They must be able to work independently and collaboratively, as well as have a keen eye for

detail and accuracy.

 Associates must also keep up-to-date on the company’s developments and understand the roles

of other employees.

 AI can analyze historical data to predict potential issues and proactively address them before

they impact users.

 The job requires proficiency in computer applicationssuch as Microsoft Office, Microsoft Excel,

and other related software of CRM.

 AI can analyze user data to recommend specific training resources and documentation for

improved self-service

 Capabilities to Improving Customer Service and AI-powered analytics dashboards

 Can provide real-time insights into ticket volume, resolution times, and usersatisfaction,

allowing for proactive adjustments to improve the support experience.

Required Skills:

 CRM Software

 Email Communication

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Voice Process Executive job

1. What is the eligibility criteria to apply for this Voice Process Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹20000 per month that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Voice Process Executive job?
   Ans: This Voice Process Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Voice Process Executive job?
   Ans: No, there is no fee applicable for applying this Voice Process Executive job and during the employment with the company, i.e., BUZZ WORKS BUSINESS SERVICES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Voice Process Executive role?
   Ans: There is an immediate opening of 30 Voice Process Executive at BUZZ WORKS BUSINESS SERVICES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Voice Process Executive job?
   Ans: This Voice Process Executive job has Day Shift.