Voice Process Executive

We are looking for a Voice Process Executive to join our team at Boston Business Solutions Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹15000 - ₹17700 and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Handle customer calls in a professional and efficient manner

• Address customer queries, concerns, and complaints with a problem-solving approach

• Maintain accurate records of customer interactions and follow-ups

• Provide timely and relevant information to customers to resolve their issues

• Work collaboratively with other teams to escalate and resolve complex issues

• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the rotational shift.

• It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Voice Process Executive job

1. What is the eligibility criteria to apply for this Voice Process Executive job?
   Ans: The candidate should be 12th Pass and above and above with Freshers of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹17500 per month that depends on your interview. It's a Full Time job in Coimbatore.
3. How many working days are there for this Voice Process Executive job?
   Ans: This Voice Process Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Voice Process Executive job?
   Ans: No, there is no fee applicable for applying this Voice Process Executive job and during the employment with the company, i.e., BOSTON BUSINESS SOLUTIONS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Voice Process Executive role?
   Ans: There is an immediate opening of 10 Voice Process Executive at BOSTON BUSINESS SOLUTIONS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Voice Process Executive job?
   Ans: This Voice Process Executive job has Rotational Shift.