Voice Process Executive

salary 12,000 - 14,000 /Month
company-logo
job companyBoston Business Solutions Private Limited
job location Karapakkam, Chennai
job experienceFreshers in Customer Support / TeleCaller
20 Openings
full_time Full Time

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi, Malayalam
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: PF

Job Description

We are looking for a Tamil voice process Excecutive to join our team at Boston Business Solutions Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹7000 - ₹24500 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Voice Process Executive job

  1. What is the eligibility criteria to apply for this Voice Process Executive job?
    Ans: The candidate should be Graduate and above and above with Freshers of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹12000 - ₹14000 per month that depends on your interview. It's a Full Time job in Chennai.
  3. How many working days are there for this Voice Process Executive job?
    Ans: This Voice Process Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Voice Process Executive job?
    Ans: No, there is no fee applicable for applying this Voice Process Executive job and during the employment with the company, i.e., BOSTON BUSINESS SOLUTIONS PRIVATE LIMITED.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Voice Process Executive role?
    Ans: There is an immediate opening of 20 Voice Process Executive at BOSTON BUSINESS SOLUTIONS PRIVATE LIMITED
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Voice Process Executive job?
    Ans: This Voice Process Executive job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6 days working

Benefits

PF

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 14000

Regional Languages

Hindi, Malayalam

English Proficiency

No

Contact Person

Dinesh Babu

Interview Address

Telephonic Interview
Posted 10+ days ago
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