Voice Process Executive

salary 14,000 - 18,700 /month
company-logo
job companyAccenture
job location Sholinganallur, Chennai
job experienceFreshers in Customer Support / TeleCaller
Replies in 24hrs
10 Openings
full_time Full Time
contract Contract

Skills Required

Computer Knowledge
International Calling
Query Resolution

Job Highlights

sales
Industry Type: Health/ Term Insurance
qualification
Graduate and above
gender
All genders
jobShift
5 days working | Night Shift
star
Job Benefits: Cab, PF, Medical Benefits

Job Description

We are looking for a Voice Process Executive to join our team at Accenture to handle customer calls, provide exceptional customer support and resolve queries related to Health/ Term Insurance. The role offers an attractive in-hand salary of ₹14000 - ₹18700 and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and candidate must be a fresher. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Night shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Voice Process Executive job

  1. What is the eligibility criteria to apply for this Voice Process Executive job?
    Ans: The candidate should be Graduate and above and above with Freshers of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹14000 - ₹18500 per month that depends on your interview. It's a Full Time job in Chennai.
  3. How many working days are there for this Voice Process Executive job?
    Ans: This Voice Process Executive job will have 5 working days.
  4. Are there any charges applicable while applying or joining this Voice Process Executive job?
    Ans: No, there is no fee applicable for applying this Voice Process Executive job and during the employment with the company, i.e., Accenture.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Voice Process Executive role?
    Ans: There is an immediate opening of 10 Voice Process Executive at Accenture
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Voice Process Executive job?
    Ans: This Voice Process Executive job has Night Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Cab, Medical Benefits, PF

Skills Required

Computer Knowledge, International Calling, Query Resolution

Shift

Night

Contract Job

Yes

Salary

₹ 14000 - ₹ 18700

English Proficiency

No

Contact Person

Ankitha

Interview Address

Virtual
Posted 3 hours ago
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