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Customer Support Voice Process Agent

salary 20,000 - 23,000 /month
company-logo
job companyThe K43 Enterprises
job location Sector-57 Mohali, Mohali
job experience6 - 12 months Experience in Customer Support / TeleCaller
90 Openings
full_time Full Time

Skills Required

Domestic Calling
International Calling

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: PF
star
PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Voice Process Agent to join our team at The K43 Enterprises to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹20,000 - ₹23,000 and opportunities for growth.

Key Responsibilities:



  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.



Job Requirements:


The minimum qualification for this role is Graduate and 6 months - 1 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support Voice Process Agent job

  1. What qualifications and experience are required for this Customer Support Voice Process Agent position?
    Ans : Candidates should have a Graduate and above qualification with 1-1 years of experience and skills like Domestic Calling, International Calling.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Voice Process Agent job ranges between ₹20,000-₹23,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Voice Process Agent job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector-57 Mohali, Mohali.
  5. How many openings are available for this position?
    Ans : There are 90 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Voice Process Agent job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support Voice Process Agent job?
    Ans : As a Customer Support Voice Process Agent, key responsibilities include skills like Domestic Calling, International Calling. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Voice Process Agent job is located in Sector-57 Mohali, Mohali.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Domestic Calling, International Calling along with 1-1 years of experience is ideal for this Customer Support Voice Process Agent job.
  10. Why should you apply for this Customer Support Voice Process Agent job?
    Ans : This Customer Support Voice Process Agent job offers a salary between ₹20,000-₹23,000 per month. This is a Full Time opportunity and has 90 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

International Calling, Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 23000

English Proficiency

Yes

Contact Person

Kitty Pawar
Posted 10 hours ago
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