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Customer Support Voice Process Agent

salary 15,000 - 20,000 /month
company-logo
job companyThe K43 Enterprises
job location Phase 7 Industrial Area, Mohali
job experience6 - 12 months Experience in Customer Support / TeleCaller
99 Openings
full_time Full Time

Skills Required

Domestic Calling

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: PF, Medical Benefits
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PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Voice Process Agent to join our team at The K43 Enterprises to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹15,000 - ₹20,000 and opportunities for growth.

Key Responsibilities:



  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.



Job Requirements:


The minimum qualification for this role is Graduate and 6 months - 1 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support Voice Process Agent job

  1. What are the eligibility criteria for this Customer Support Voice Process Agent job?
    Ans : Candidates should have a Graduate and above qualification with 1-1 years of experience and skills like Domestic Calling for this Customer Support Voice Process Agent job offered by The K43 Enterprises in Phase 7 Industrial Area, Mohali.
  2. What salary is offered for this Customer Support Voice Process Agent job?
    Ans : The salary for this Customer Support Voice Process Agent job ranges between ₹15,000-₹20,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Voice Process Agent job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Phase 7 Industrial Area, Mohali.
  5. How many vacancies are there for this Customer Support Voice Process Agent job?
    Ans : There are 99 vacancies for this Customer Support Voice Process Agent role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Voice Process Agent job is open for both male and female candidates.
  7. What does the role of Customer Support Voice Process Agent involve?
    Ans : As a Customer Support Voice Process Agent, your work will involve skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Voice Process Agent position is Phase 7 Industrial Area, Mohali.
  9. Who is the right fit for this Customer Support Voice Process Agent job?
    Ans : A candidate having skills like Domestic Calling with 1-1 years of experience is the right fit for this Customer Support Voice Process Agent job.
  10. What makes this Customer Support Voice Process Agent job a good opportunity?
    Ans : This Customer Support Voice Process Agent job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 99 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF, Medical Benefits

Skills Required

Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 20000

English Proficiency

Yes

Contact Person

Kitty Pawar
Posted 2 days ago
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